Student Feedback Form

Name *

Phone Number *

Email *

Please select your location of training*

Course Start Date *

Course End Date*

Section 1 : The Website

Please provide your feedback about the Website.

	Poor	Average	Good	Very Good	Excellent
Is the information on the website clearly written and easy to understand? *
Was the Website Visually appealing? *
Were you able to find information you were looking for in our website? *

Rate the following.

	Poor	Average	Good	Very Good	Excellent
Was the person courteous? *
Did the person answer all your queries satisfactorily? *
Did the person demonstrate willingness to help? *
Were E- mailed questions answered in a timely manner? *
Were all your queries answered satisfactorily? *
Was the information provided relevant and adequate? *
Was the payment process smooth and hassle free? *
If required were you aided in the payment process via phone or email? *

	Poor	Average	Good	Very Good	Excellent
Were you contacted within 48 hours of payment by your course coordinator? *
Did you receive clear directives and information regarding the course requirements – material required and dress code? *
Did you receive clear directives and information regarding terms and conditions? *
Did you receive clear directives and information regarding the visa process? *
Did you receive clear directives and information regarding your accommodation during the course? *

Please provide your feedback about the Teaching. Rate the following

SCALE

1: POOR - Not present, but should be, based on course design and content, or present, but not appropriate for this course.

2: AVERAGE -Some evidence of this criterion, but it needs to be presented more clearly or better developed.

3: GOOD - Evidence of this criterion is clear and is appropriate for this course. More could possibly be added

4: VERY GOOD - Evidence of this criterion is clear, appropriate for this course, and demonstrates best practices in a manner that models its use.

5: EXCELLENT – Meets all standards and my expectations.

	Poor	Average	Good	Very Good	Excellent
How do you rate the course? *
Is Content sequenced and structured in a manner which enables trainees to achieve the stated goals? *
Is the Information "chunked" or grouped to help trainees to develop teaching skills? *
Is the Purpose of learning activities clearly presented? *
Are the activities engaging and relevant to the objective of the course? *
Does the course prepare the trainee for ESL classroom teaching? *
Were teaching practice sessions useful and helped develop confidence in teaching? *

Please provide your feedback on you trainer/trainers. Rate the following

Please mention the name of Trainer

	Poor	Average	Good	Very Good	Excellent
Has the trainer communicated class material clearly ? *
Has the trainer been well prepared for classes ? *
Has the trainer organized class time effectively ? *
Has the trainer stimulated your interest in the subject ? *
Has the trainer been responsive to trainee problems or queries ? *
Having considered various aspects of the performance of the trainers, how would you rate the teaching overall ? *

	Poor	Average	Good	Very Good	Excellent
Was the support personnel approachable? *
Was the support personnel helpful when required? *
Was the support personnel well informed about the location? *
Was the support personnel responsive to trainee problems and queries? *
Was the support personnel readily available on the phone? *
Overall Rating of the Service Provided *

Please provide your feedback on training site

	Poor	Average	Good	Very Good	Excellent
Was the accommodation at a convenient location?
Was the accommodation comfortable?
Were the facilities of the training adequate?

Please provide your feedback

Your short quote about your experience *

Any suggestions about how the course could be improved ?*

Attach your photo (jpeg ,png , gif)

Are you working as a teacher / trainer? If yes, please write the name of the School / Organization & location *

Yes No

Name of School of Organization*